Community questions
Ask about finding and renting flexible workspace. The community and the spacebly team answer.
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How do I check the status of a ticket I already have?
Opened a ticket a while ago and want to see if there's a reply.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
What do the open, answered and closed ticket statuses mean?
Seeing a status on a ticket and not sure who needs to act next.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
Why does the ticket page ask me for an emailed code?
Clicked View detail and got asked for a code instead of seeing the ticket.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
Will I need a new code every time I open my ticket?
Checking a ticket often and wondering if the code step repeats.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
Can I attach files to a support ticket?
Want to send a screenshot or a document with a ticket.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
Can I reply to a ticket by email or reopen a closed one?
Got an email about a ticket and want to know the right way to respond.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
What's the community on spacebly for?
Spotted the community questions page and want to know how it works.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
How do I ask or answer a question in the community?
Want to post for the first time and not sure what's needed.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
Why isn't my community post showing yet?
Posted a question or answer and it hasn't appeared on the page.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
Why can't I add an answer to a community question?
Tried to answer a question and the page says it's closed.
Answered by the spacebly team Using spacebly 1 answer Asked by the spacebly team · 4 Nov 2026 -
What are the two ways an operator can pay spacebly?
Operators weighing up spacebly usually want the costs clear before anything else. Here's how the two plans work.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
How is the success fee worked out on a deal?
Operators on the success fee plan often ask what the fee is measured against and when it becomes due.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
What does the flat monthly subscription include?
Some operators prefer a fixed monthly cost to a fee on each deal. This covers what the subscription plan gives you.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
Why isn't the subscription price listed on the website?
Operators often look for a figure on the subscription plan and can't find one. Here's why and how to get yours.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
How do I choose between the success fee and the subscription?
There's no single right answer. It depends on how many deals you expect spacebly to bring you.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
Can I keep working with brokers and other channels while I'm on spacebly?
Many operators already have good relationships with brokers and their own websites. They want to know if listing with us changes any of that.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
Do businesses pay anything to find my space on spacebly?
Operators sometimes worry that a charge for businesses could put people off enquiring. Here's how it works for the people searching.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
How do I start listing my buildings on spacebly?
This is usually the first question from an operator or landlord who's new to spacebly. Here are the steps.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
What does the partner application ask for?
It helps to have the right details to hand before you start. This is what the form asks for.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026 -
What happens after I send my partner application?
Once the form is in, operators want to know who looks at it and what comes next.
Answered by the spacebly team For operators 1 answer Asked by the spacebly team · 4 Nov 2026