Using spacebly

When is the support team available?

Asked by the spacebly teamspacebly team· 4 Nov 2026

Need help outside office hours and want to know what to expect.

1 answer

1. spacebly teamspacebly team4 Nov 2026

   As of Nov 2026 our team watches support tickets and live chat Monday to Friday, 09:00 to 18:00 UK time.

   You can still get in touch at other times. Live chat is our AI assistant, which you can use outside those hours too. You can also send a Help Centre message, email support@spacebly.com or open a ticket whenever suits you. The team picks it up in working hours.

   For anything urgent, open a support ticket or use live chat. Those are the two channels the team watches.

   Wondering if the site itself is having trouble? https://spacebly.com/status shows live uptime for the website, office search and help centre.